okba's Privacy Policy
Your personal information is completely safe at okba — we protect your privacy using SSL encryption and strict data protection practices.
Policy Overview
This Privacy Policy ("Policy") governs the relationship between the authority operating the okba platform ("okba", "we", "our") and each person who uses our website and services ("you", "user"). This Policy describes what information we collect, why we collect it, how we store and process it, and what rights you have over your information.
By browsing the okba.cam website or creating an account, you are considered to have given your consent to the terms of this Privacy Policy. If you disagree with any part of this Policy, we ask that you refrain from using our services.
We may update this Policy from time to time. For any significant changes, we will send a notification to your registered email address and the update will be clearly announced on the website. If you continue using the service after a change, you will be considered to have consented to the updated Policy.
Quick Contact
Contact us for any privacy-related questions.
1. What Information We Collect
okba collects several categories of information from you — each piece of information is used for a specific purpose.
Identity Information
Full name, date of birth, gender, nationality, and government-issued ID (NID / passport) details provided at registration — for age verification and the KYC process.
Contact Information
Email address and mobile number — collected for account verification, transaction notifications, and customer service purposes.
Financial Information
bKash, Nagad, Rocket, Upay, or bank account details — solely for processing deposits and withdrawals. Complete payment details are never stored.
Technical Information
IP address, browser type, operating system, device information, cookie data, and session logs — to ensure platform security and improve service quality.
Gaming Activity
Bets, winnings, transaction history, game session times and frequency — used for responsible gaming monitoring and service improvement.
Communication Records
Records of your conversations with our support team via live chat and email — for quality assurance and dispute resolution.
2. Purpose of Using Information
2.1 Account Management and Verification
We use personal information to verify your identity, create and maintain your account, and confirm that the required age limit (21+) has been met. Completing the KYC (Know Your Customer) verification process is part of our legal obligation.
2.2 Service Delivery and Improvement
Information is used to operate our casino, sportsbook, and other gaming services smoothly. By analysing your preferences and usage patterns, we improve service quality and enrich your experience.
2.3 Financial Transaction Processing
Information is used to complete deposit and withdrawal processes, maintain transaction records, and monitor financial activity. The minimum deposit at okba is ৳200 and the minimum withdrawal is ৳800.
2.4 Security and Fraud Prevention
By analysing technical information and transaction patterns, we work to prevent unauthorised access to accounts, fraudulent activity, and money laundering. Advanced cybersecurity measures including SSL encryption are used.
2.5 Ensuring Responsible Gaming
Your gaming behaviour is monitored to identify possible signs of problem gambling. Sending alerts when needed, providing self-exclusion options, and helping set limits are part of our responsibilities.
2.6 Compliance with Legal Obligations
Storing and processing certain information to comply with applicable laws, regulations, and regulatory authority directives is our legal obligation.
2.7 Communication and Marketing
With your consent, you may be informed about new promotions, bonus offers, and service updates. You can opt out of such communications at any time.
3. Sharing and Disclosure of Information
okba does not sell your personal information to any third party. However, limited information may be shared in the following circumstances:
3.1 Service Provider Partners
Only information necessary to deliver the service is shared with payment processors (bKash, Nagad, Rocket, Upay, bank transfer), game software providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others), and technology service providers. All such partners operate under strict confidentiality agreements.
3.2 Legal Requirements
Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable legal obligations.
3.3 Business Transfers
In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such situations, we will notify you in advance and the same standards of this Privacy Policy will be maintained.
3.4 Security and Fraud Prevention
Information may be used as needed to protect the rights and safety of other users, detect fraud, or establish legal claims.
Beyond the cases above, we will not share your information with any third party without your consent.
4. Cookies and Tracking Technologies
The okba website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
4.1 Essential Cookies
These cookies are essential for the basic functioning of the website — maintaining login sessions, security verification, and remembering your preferences. Disabling these cookies will prevent the website from working correctly.
4.2 Functionality Cookies
Used to improve service quality by remembering your language preference, display settings, and previous activity.
4.3 Analytics Cookies
Anonymised analytics data is collected to understand which parts of the website are used most and how users navigate.
4.4 Cookie Controls
Cookies can be disabled or deleted at any time from your browser settings. However, disabling essential cookies may prevent some services from working correctly.
5. Data Security Measures
okba has put in place technical and organisational security measures in line with the highest industry standards to protect your personal information.
- SSL/TLS Encryption: All data transmission between you and our servers is secured with 256-bit SSL encryption.
- Database Encryption: Stored sensitive information is kept in encrypted format.
- Two-Factor Authentication (2FA): An additional layer of security is provided for account access.
- Regular Security Audits: Regular security tests are conducted to identify system vulnerabilities.
- Access Controls: Only authorised staff have access to the data they need.
- Data Backups: Regular backups ensure the continuity of your information.
However, no method of data transmission over the internet or electronic storage is 100% secure. While we are committed to providing the highest level of protection, we cannot guarantee complete security against breaches. If you notice any suspicious activity, please report it immediately to [email protected].
6. Data Retention Period
We retain your information for as long as necessary to provide services or to meet legal obligations.
6.1 While Your Account Is Active
Account information, transaction records, and gaming history are retained throughout the entire period your account remains active.
6.2 After Account Closure
Even after an account is closed, certain information (particularly financial records and KYC documents) is retained for a defined period as required by legal obligations.
6.3 Automatic Deletion
Once the required retention period has passed, information is securely deleted or anonymised so that you cannot be identified in any way.
7. Your Rights
You have the following rights over your personal information — contact [email protected] for any request.
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Right of Access: You have the right to know what information we hold about you and to receive a copy.
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Right to Rectification: If any of your information is incorrect or incomplete, you can request that it be corrected.
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Right to Erasure: In certain circumstances you have the right to request that your personal information be deleted, though some information may need to be retained due to legal obligations.
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Right to Restrict Processing: In certain cases you can request that the processing of your information be restricted.
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Data Portability: In some circumstances you have the right to receive your information in a structured, commonly used format.
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Right to Object: You have the right to object to marketing communications or certain types of processing.
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Withdrawal of Consent: Where the processing of your information is based on your consent, you have the right to withdraw that consent at any time.
8. Protection of Minors
okba's services are for persons aged 21 and above only. We do not knowingly collect or process personal information from anyone under the age of 21.
Age verification is in place during the registration process. If any user creates an account by providing false information, their account will be closed immediately and the collected information will be deleted.
If you believe a minor's information may be held by us, please notify us immediately at [email protected] — we will take steps to delete the relevant information promptly.
9. International Data Transfers
To provide our services, your information may be processed or stored on servers located outside Bangladesh. Wherever information is transferred, the same standards and security measures described in this Privacy Policy are ensured.
For international data transfers, we take appropriate protective measures and ensure that the receiving party follows adequate data protection standards.
10. Policy Changes and Contact
10.1 Notice of Policy Changes
This Privacy Policy may be reviewed and updated periodically. For significant changes, we will notify you at your registered email address and a notice will be displayed at the top of the website. If you continue using the service from the effective date of the revised Policy, you will be considered to have consented to the updated Policy.
10.2 Privacy Complaints
If you have any concerns or complaints about our data processing, please contact us directly in the first instance. We take all complaints seriously and are committed to resolving them promptly.
10.3 Third-Party Links
The okba website may contain links to third-party websites. We are not responsible for the privacy policies of those external sites. We recommend reading the privacy policy of any third-party website before visiting it.
📬 Contact Us
For questions about this Privacy Policy, exercising your rights over your information, or any concerns:
We always respect your privacy and are committed to protecting your information.
okba handles your personal information with the utmost care. Fair play and data protection are part of our core values.